Strategies for Business Leaders
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Your Customers are Quiet(ly) Quitting
Last night, at the end of a long day, I had a particularly poor customer service experience while grabbing a few items at a grocery…
Your Curiosity Meter
Is a good guide. Whether you’re considering what’s next inside your organization and the roles you might take on, or you’re wondering what’s next after…
How’s Your Internal Pipeline?
You know, the one that feeds the future success of your organization. For key enterprise leadership roles, have you: Discerned the capabilities and competencies necessary…
Customer Calamity?
The following suggestions could be applicable to any number of relationships – colleagues, Board, etc.,– but having just had a conversation with a client about…
A 3-Step Guide for Multiplying Success
One of my clients just had a terrific success. As we discussed all the ways to take advantage of it, I thought I might share…
Splashdown
The Artemis II “Integrity” capsule (so named by the crew) is due to land in the Pacific Ocean tomorrow at 8:07pm ET. To watch, this…
You Don’t Need a Village
Today we held the first quarterly call after last month’s Big Work Retreat. The first thing I noticed was the warm connection among the group’s…
October 22+23 in Raleigh
One way to plan for life after corporate is to think about it in the margins, watch your runway grow ever shorter, and then try…
When Teams are Enemies
One of the consistent challenges I see when working with clients is team communication – and collaboration — across their organizations. It can be downright…
Breakneck Pace?
If you are running at a pace faster than fast, as my clients are, carving out strategic thinking time is not a luxury. It’s a…
Last Chance!
Hit reply to attend this year’s only cost-free, 45 minute webinar: “Controlled Delegation: How to Stop Drowning and Start Executing on Your Highest Priorities” on…
The Hawks are Circling
I don’t mean that metaphorically although, yes, I’m having more frequent conversations with clients about the impending impact of AI. I mean that with Spring’s…
Want to Go Behind the Scenes?
One way to plan for life after corporate is to think about it in the margins, watch your runway grow ever shorter, and then try…
We Just Wrapped
And it was pretty amazing. Here’s what participants said was invaluable about the experience: Finding community Being with other leaders from diverse backgrounds and the…
Autonomy and Accountability
Go hand in hand. Which might seem counterintuitive. But when you give team members the autonomy to establish deadlines and deliverables, as well as the…
Sometimes You Get to See Things Come Full Circle
Last weekend, I was invited to the ‘soft opening’ of Jean’s By the Sea, a brand new restaurant that Kate Elia just opened. Two years…
If Your Team Doesn’t Anticipate Well
You won’t be able to fill that gap yourself. Because everyone on your senior leadership team needs to be looking around the corner with you,…
Did You Register?
On Wednesday, March 25th at 10:30am ET I’m offering a cost-free, 45 minute webinar: “Controlled Delegation: How to Stop Drowning and Start Executing on Your…
Your Immediate Team
Those 5 or so people who are your first circle, they not only have to be top notch (which is usually not an issue), they…
The Faster the Treadmill, the Less Strategic You Become
Not every time, not always. But quite often. Very often. This last week alone, three different clients were grappling with the lack of strategic time…
High Stakes Meeting? 3 Keys to Preparing
It might be the Board. Or your CEO. Or a potential new account. Below are 3 keys to support your success: Do your research. Not…
This. Today.
“I knew that as they were sitting in they were really standing up for the best in the American dream, taking the whole nation back…
When Others Notice
Your leadership behavior changing, you know you’re on the right track. That’s usually at the 3-month mark. (It’s like clockwork.) Shortly thereafter, people think, “Yeah,…
Quick Reminder: 20% Discount Ends Tomorrow!
Right now through tomorrow at 8pm ET, there is a never-before 20% discount on The Big Work Private Retreat, a brand-new, curated program for senior…
Are you elevating your leadership as your business grows?