Then you’re probably spending time on the wrong things – namely playing referee between whether the sales team should sell something that’s yet fully developed or whether the engineering department could be faster in developing things.

You know your real value is in focusing on the business, on the strategic vision of where things are and where they need to go.  You know that you must ensure that existing customers are satisfied while you assess and go after new markets.

But you can’t, because you’re spending time settling disputes where each side keeps pointing fingers at the other, all the while clients are getting the short end of the stick.

To make matters worse, your senior leadership in both sales and engineering are leading the charge to this fault line.  And everyone who reports to them is taking the same position.  On opposite sides of the fence.

Which means that friction is becoming true division.

And the only real loss, other than your time and attention, which is better spent focused on the business, is client and customer satisfaction.


And revenue.

If any of this sounds familiar, I work with senior leadership teams to build cohesion, trust, and performance to drive business outcomes and become not only high performing, but self-correcting.

So that you, as their CEO or president, can focus on what really matters.

For more on working with me directly, you can reach me at

I work with CEOs and Fortune 1000 senior executives who are talented, ambitious, and interested in the highest performance possible.  I call that Magnificent Leadership®.


I’m delivering the opening keynote this month, “Magnificent Leadership® – Keys to Success,” at the American Bankers Association Emerging Leaders Forum.   I’ll also be leading a CEO panel discussion with two CEOs to explore their leadership journeys.

And if it’s leadership journeys that you’re interested in, you can go here to Amazon or Barnes and Noble to purchase a copy of my new book, Magnificent Leadership.  Marshall Goldsmith calls it, “A great read for all leaders and leaders-to-be.”

Note: Special Opportunity In Charlotte on May 31!  I’m hosting a regional meeting of The Society for the Advancement of Consulting where Alan Weiss, author of Million Dollar Consulting, will be conducting the morning session and delivering a preview of his new IP on business and entrepreneurship that he’s presenting at special workshops in London and Adelaide.  He’ll be joined in the afternoon by thought leaders delivering breakout sessions, among them, Jeff Cobb and Celisa Steele of Tagoras will be presenting a session on “Virtual Conference, Real Results: How to Grow Your Audience and Generate New Revenue with an Online Event.”

If you are a consultant, coach, entrepreneur, or speaker, you won’t want to miss this.  Co-sponsored by National Speakers Association of the Carolinas, you can go here to register.